MA
Mandy A
1 reviews | Active since Dec 2010
27 Jan 2021, 12:56
Call me as I can't call you,get my 3 month matter resolved today, please
When will you call me and refund whats mine than sending messages that you've done your job, yet nothing received?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Jan 2021, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jan 2021, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MA
Mandy A's updateReviewer Update
27 Jan 2021, 14:59The money was refunded but everything else my airtime, vodabucks and data was not refunded immediately as stated not to my number at all.
MA
Mandy A's update27 Jan 2021, 14:59
Reviewer Update
The money was refunded but everything else my airtime, vodabucks and data was not refunded immediately as stated not to my number at all.
MA
Mandy A's updateReviewer Update
04 Mar 2021, 11:44Still didn't receive the promised 5gigs or vodabucks that was used...
MA
Mandy A's update04 Mar 2021, 11:44
Reviewer Update
Still didn't receive the promised 5gigs or vodabucks that was used...