Call me
I am very disappointed with Vodacom. I am still waiting for you guys to call me back ??? Called , consultants couldn’t help . Emailed the CEO one lady did call and said will sort out the matter . This was yesterday .. 16/08/2018 I’m still waiting. Tried calling today ,still no one can help. My contract amount for two wifi device were an amount of R 600.00 Now I need to pay over R 1000.00 without any notification ? I emailed managers not one of them responded. Not one could direct me to the correct department. Kindly call me ********** 996 to sort this matter out . If you guys don’t need me please close my accounts and give me a letter so I can use another service provider. And today please.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,