BL
Babalwa L
1 reviews | Active since Mar 2009
31 Aug 2017, 15:41
Call Limit notification
I'd like to know why I haven't received any notification like I normally do that I've reached my call limit. Instead I had to call the call centre and for the agent to tell me that. If I can receive notifications w.r.t. my data bundles why can't I receive notifications when it's my call limit??
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
31 Aug 2017, 15:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Aug 2017, 15:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Sept 2017, 12:46
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Sept 2017, 12:46
Official
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Best regards,