NC
Nadine C

1 reviews | Active since Oct 2011

24 Apr 2017, 09:50

Call Limit for WHAT????

<p>A few months ago i got whacked with a data bill from vodacom of over R 1 500.00. There is a limit of R 100.00 on my account but this did not kick in (heaven knows why it is there!!!) After crediting a PORTION of this I decided to stop using my USB Modem since vodacom just bills what they want. In March I was hospitalised and needed to work from there. I used the USB modem TWICE!!! End of this month i will get hit with another R 1500.00 - however after querying this AGAIN i am still waiting for feedback. They are as *****ed as can come!!! </p>

0
Replies (2)
Vodacom
Vodacom's reply24 Apr 2017, 09:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

NC
Nadine C's update02 May 2017, 11:00
Reviewer Update

one week later and STILL nobody has bothered to contact me. a stop order is now placed on my account until further notice