Call in Upgrade

Item: Vodacom
Rating: 3
Author: Chris B

Hi, I called in to the Vodacom Upgrade call centre to upgrade myself and my wife. My wife's upgrade went well and will be getting her device tommorow. on the other hand I am still waiting for myne to be submittes sins last week 13/07/2017. If there is anyone that can help me get this over and done with please HELP....

Helpful (0)

Replies (3)

Vodacom's replyOfficial

18 Jul 2017, 15:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Jul 2017, 15:56

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Chris B's updateReviewer Update

18 Jul 2017, 15:58

Hi,

Thanks you for your prompt response.

Thanks

Chris B's update18 Jul 2017, 15:58

Reviewer Update

Hi,

Thanks you for your prompt response.

Thanks

Vodacom's replyOfficial

29 Jul 2017, 14:38

Dear Chris Botes,

As discussed, your query has been addressed and resolved.

Thank you for your patience.

Regards,

Best regards,

Vodacom's reply29 Jul 2017, 14:38

Official

Dear Chris Botes,

As discussed, your query has been addressed and resolved.

Thank you for your patience.

Regards,

Best regards,