Call errors & Faulty itemized bill

Good Day<br> <br> I have recently moved to Vodacom as a service provider ( 3 months ago ). I am paying additional money every month to receive a itemized bill. My first itemized bill was not sent to me at all up until I queried the matter with Vodacom. They then sent me a itemized bill with barely twenty calls on for the entire month of May. If I then go and open my phones call logs I can list at least 20 additional calls for every day they listed only one.<br> <br> Additional to this problem I am having I am also told that some people are unable to call me. When they dial my number they are either told that my number does not exist or that it is busy even when they are sitting right next to me with full reception. <br> <br> Both of these Queries where elevated as far as possible within Vodacom via there call centres as well as email to no avail. The email was sent on the 12 th of June attached to this email was proof of all of the above mentioned problems as well as the following reference number: S3-88M26-6GQPN quoted in the text.<br> <br> The phone is for business use and the problems urgently needs to be solved. This is my last resort.