1 reviews | Active since Aug 2015
<p>Two weeks ago my phone started ending calls as soon as I made a call. I have a Samsung Galaxy S7 Edge. I spent 2 hours at the Vodacom The Grove branch. After the Vodacom consultant and technician checked my phone, I was told to go to the Samsung Store in the same mall. My phone was taken in by Samsung, no loan phone provided for 6 days!!! When I got it back... Same problem. I was referred back to Vodacom!!! Samsung said it is not a phone issue. After they had my phone for 6 days and replaced my screen, battery, motherboard and gave me my back a empty phone with no contacts or my apps. Why were all these parts replaced??? I went back to Vodacom and they did a sim swop today, I just turned on my phone, the same issue.. Please can somebody help me!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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