CM
Chris M
1 reviews | Active since Feb 2019
01 Nov 2021, 18:15
Call dropping - Need fibre line restored
Trying to get technical help and the call keeps dropping. Spoke with 3 different agents and can't stay connected long enough to get help. Anele, Ashley and Adir are the agents thus far
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Vodacom's replyOfficial
02 Nov 2021, 06:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2021, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team