LM
Lutendo M

1 reviews | Active since May 2014

10 Jul 2017, 10:01

Call disconnected

<p>I purchased minutes, the purchase was successful, next thing I make a call and barely a few seconds in the call is disconnected. How do I purchase vodacom minutes that don't work? I need to know!!! </p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jul 2017, 10:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply10 Jul 2017, 11:23
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

Best regards,