CALL CENTRE WITH NO SERVICE

<p>I HAVE BEEN PHONING IN FROM THE 2ND OF SEPTEMBER BECAUSE OF THE DATA THEY NEVER ALLOCATED SINCE I MOVED FROM PRE-PAID TO CONTRACT. EVERYTIME I PHONED IN THE CALL CENTRE KEEP ON SAYING 24 HOURS. AFTER 24 HOURS I PHONE IN AND THEN THEY SAY THE MATTER WAS ESCALATED TO MANGAGEMENT. EITHER MANAGEMENT IS UP TO SH*T OR THE CALL CENTRE IS UP TO SH*T. EACH AGENT TELLS ME A DIFFERENT STORY. </p> <p>THE LADY WHO I SPOKE TO TODAY TOLD ME 14 DAYS AND I AM NOT GOING TO WAIT ANOTHER 14 DAYS AS ALL THE OTHER AGENTS KEEP ON TELLING ME 24 HOURS. THIS IS NOT MY MISTAKE AND VODACOM MUST FIX THIS PROBLEM IMMEDIATELY. </p> <p>WHO GIVES THE CALL CENTRE PEOPLE THEIR TRAINING AS THEY DONT KNOW WHAT IS GOING ON THERE AND NO-ONE CAN PUT ME TO MANAGEMENT TO HELP SOLVE MY PROBLEM OR GIVING ME THE CORRECT ANSWERS.</p> <p>THIS IS UNACCEPTABLE!!!</p>