Call Centre ****!! Vodacom doesn't want to cancel a contract even after cancellation fee has been paid!

This is on behalf of my mom who had taken a Contract with Vodacom for the passed 4 years. We have been trying to cancel the contract for the passed 3 month with no luck.

We have paid the cancellation fees as requested and also sent through the documents but they seem to have lot even the payment itself.

I am so ****ed at the fact that Vodacom doesn't want people to cancel contracts when they no longer want them and this online **** of you needing to call the call centre to cancel is ridiculous because you never get any joy.

I will make damn sure that any person I know who wants to take up a contract with vodacom stays as far away form this network as possible!

Your service is ridiculously very bad!!!