Call centre Useless

<p> For the past few months when I need to use my airtime it has disappeared. I have looked and have not made calls since the first and cannot understand that my airtime is gone. The call center is useless because it does not matter what the query is about the answer is the same, to go to a Vodashop. I only get home between 6 and 6:30 so I will not make it to the Vodashop before they close. They confirmed that the airtime gets loaded on the 1st and is gone by the end of the day however can not see what is happening to the airtime. In December and January I had to buy my own airtime and data. I asked as to what the cancellation dates on my contracts are and they also could not help me. I cannot afford to pay for contracts and still need to buy airtime because the R200.00 loaded does not even last a day. I have had this contract since 1998 and until a year ago there were no problems. Since then no end to problems. Nobody seams to know what is going on on my phone. A friend of mine and my daughter and I play the same game their data lasts and mine does not. I have restricted everything but still no difference. I need a manager to call me URGENTLY.<br /> <br /> <br /> </p>