KS
Karien S
1 reviews | Active since Dec 2017
04 Jan 2021, 09:10
CALL CENTRE USELESS
promised me on a upgrade 15 gig data and did not recieved it. But that is not even the big problem. Will sort it out....IF YOU CAN GET HOLD OF THEM. BEEN ON THE LINE FOR 1 HOUR NOW. BEEN CUT OF THEN I TRY AGAIN. WHEN YOU SPEECK TO SOMEONE THEY TRANSFER YOU AND IT ALL STARTS AGAIN./ USELESS!!!!!!!
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Vodacom's replyOfficial
04 Jan 2021, 10:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team