PK
Pieter K
1 reviews | Active since Jul 2010
02 Mar 2016, 15:44
Call centre unavailable
I've been trying to speak to someone in the vodacom customer case centre 082111. After listing to all the menu options and finally getting to the point where you can select to speak to a person the following happens \Due to unforeseen circumstances our call centre is unavailable.<br> <br> Its been like this the entire day and i also tried the online chat option on the vodacom website, no response either.<br> <br> "
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Replies (1)Vodacom's replyOfficial
03 Mar 2016, 07:19Hello pgk,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 07:19
Official
Hello pgk,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
