Call Centre that doesn't Listen Callers Requests

I ordered a phone online to be delivered to me. despite me correcting the delivery address TWICE, the phone was still delivered to the wrong address. Now I must be driving around going to get my phone when the Vodacom people just didn't listen to me in the first place.<br> <br> I even asked the 2nd person that I spoke to that how will I know if the change has been made accurately, and obviously she told me to track the phone with RAM. not only did I waste my valuable time trying to correct this, but I endured a whole lot of transfers and attitude from this \not so eager to help a client"lady who made me feel like I was bothering her. On guy who said he was transferring me"