CALL CENTRE SUCKS

attention anybody who has to deal with the call center. if you wish to CANCEL your contract, don't even allow the agent to start talking. they do everything possible to make you KEEP THE CONTRACT. normal polite discussion DOES NOT WORK. YOU HAVE TO BE RUDE, OTHERWISE THE SEND YOU BACK AND FORTH to the local shop, or try to sell something different to you. I had them on the phone 3 times this morning, the 3rd time with a client service person in the local Somerset Mall shop (Jeanine - very very helpful) to get the lady at the call center to FINALLY cancel the contract. if your local Vodacom shop has to guide you in how to maintain your integrity of choice, it is late!! heloise