CK
Charles K
1 reviews | Active since Mar 2009
07 Jun 2025, 16:08
*********** CALL CENTRE STAFF AND BAD APP
Why may I not on my Vodacom App enter and check the individual numbers in my account?? Account number I*** . STOP REFERRING ME TO TOBI
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Replies (2)
Vodacom's replyOfficial
09 Jun 2025, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jun 2025, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CK
Charles K's updateReviewer Update
10 Jun 2025, 13:11Dear Vodacom,
The question/assistance I requested were so simple; all I did was uninstall and reinstall it again, and Wella, everything was working.
Thank you, unfortunately your call centre could not be so competent to assist me, reason for my frustration.
The question/assistance I requested were so simple; all I did was uninstall and reinstall it again, and Wella, everything was working.
Thank you, unfortunately your call centre could not be so competent to assist me, reason for my frustration.
CK
Charles K's update10 Jun 2025, 13:11
Reviewer Update
Dear Vodacom,
The question/assistance I requested were so simple; all I did was uninstall and reinstall it again, and Wella, everything was working.
Thank you, unfortunately your call centre could not be so competent to assist me, reason for my frustration.
The question/assistance I requested were so simple; all I did was uninstall and reinstall it again, and Wella, everything was working.
Thank you, unfortunately your call centre could not be so competent to assist me, reason for my frustration.