Call centre rudeness!

Item: Vodacom
Rating: 1
Author: Imraan V

People that call from Vodacom or on behalf of Vodacom are terribly rude. I will never use Vodacom again.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

19 Sept 2017, 10:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply19 Sept 2017, 10:36

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

19 Sept 2017, 11:31

Dear Imraan

Please be advised feedback was sent to you via email.

Regards,

Best regards,

Vodacom's reply19 Sept 2017, 11:31

Official

Dear Imraan

Please be advised feedback was sent to you via email.

Regards,

Best regards,

Imraan V's updateReviewer Update

19 Sept 2017, 11:44

Hi, I. Just received the most bull**** email reply!!! Vodacom has sent me a generic ****py reply that does not come close to addressing my problem! Very disappointing...this a joke!!!!

Imraan V's update19 Sept 2017, 11:44

Reviewer Update

Hi, I. Just received the most bull**** email reply!!! Vodacom has sent me a generic ****py reply that does not come close to addressing my problem! Very disappointing...this a joke!!!!