Call centre refused to open a new line because vodacom IT has moved my account

<p>I called vodacom sale department for a new contact today. I was advised to go to the store because my profile has been moved by IT. Only the vodacom stores can assist me. I was quite disguised about how they treat their long standing customers. They can only assist new customers, long standing customers should go somewhere else. I went to one of the vodacom shops, they told me that they don't have a phone in stock. It seems like vodacom do not care about customers. Can someone assist me with an online order, as my not willing to drive around the whole country looking for a store that has a phone I need. </p>