Call Centre Pathetic

Item: Vodacom
Rating: 1

<p>Phoned Vodacom to make an arrangement but they don't care how long you have been a client they cut your line irrespective of making arrangements etc. </p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Dec 2016, 06:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply08 Dec 2016, 06:37

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's updateReviewer Update

03 Jan 2017, 16:14

One phone call received on the 26the of December 2016 the Lady told me she would escalate this but till now nothing yet

's update03 Jan 2017, 16:14

Reviewer Update

One phone call received on the 26the of December 2016 the Lady told me she would escalate this but till now nothing yet