Call Centre number 135 only can speak to Bot???

Item: Vodacom
Rating: 1
Author: Jacqueline D

I tried calling the customer service 135 multiple times, trying to select option to speak to an agent but NO I only get the Bot, and it's not allowing me to select an option that I need. I just got the Sim today, unable to receive calls, I'm very disappointed. Will move to MTN

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Replies (1)

Vodacom's replyOfficial

30 Dec 2024, 07:35

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply30 Dec 2024, 07:35

Official