1 reviews | Active since May 2016

13 Jun 2016, 12:57

Call centre number *** cuts off

<p> </p> <p>I tried phoning the accounts department at Vodacom three times using the number ********** - I was cut off every single time just as the operator answered. What is going on please?!</p> <p>I've visited a couple of branches as well and nobody is able to assist me with removing the "age restriction" on my accounts. Apparently I'm on another system that the branches dont have access to.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Jun 2016, 13:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team