1 reviews | Active since Mar 2013
Call centre not helpful.
<p>I've app**** for a new deal online, i received an sms saying that they tried calling me but i didnt even get a missed call on my phone. I called the call centre a number of times without any luck all the agents have been taking my number saying that they will call me back but no avail. Today i called again spoke to Sabia, she hanged up the phone on my ear without even hearing my story. my reference number is U2S6GV.</p> <p>Can someone let me know what is the hold up? do i qualify or not that's what i need to know.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Amika,
Feedback provided.
Regards,
Cassandra
Best regards,
Dear Amika,
Feedback provided.
Regards,
Cassandra
Best regards,
