NL
Nelia L

1 reviews | Active since Feb 2015

23 Feb 2017, 10:24

Call centre Likeminds contractors for Vodacom pathetic

<p>I've been trying for 2 weeks to upgrade through the callcentre. Likeminds is the contractor.</p> <p>Pathetic. No one can help, phones back like they promise, if I complain they drop the call and/or put me through to a random voice prompting. What do I actually need to do to upgrade Vodacom? Drop your contractor Likeminds! Absolute joke!</p>

0
Replies (1)
Vodacom
Vodacom's reply23 Feb 2017, 11:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team