Call centre is useless
I have called about 8 times to change my contract to prepaid because I am at the end of my contract and I want to port to telkom.
This is just another reason why I am leaving vodacom. Can someone please just contact me to cancel this contract.
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Replies (2)
Vodacom's replyOfficial
13 Jan 2019, 16:33Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jan 2019, 16:33
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jan 2019, 09:50 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Should you need further assistance, kindly contact our cancellations department on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Should you need further assistance, kindly contact our cancellations department on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2019, 09:50
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Should you need further assistance, kindly contact our cancellations department on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling however was unable to get hold of you after numerous attempts. Should you need further assistance, kindly contact our cancellations department on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team
Best regards,