Call Centre is unhelpful

<p>My account is in arreas and I am trying to make a payment plan so I have been calling the call centre to assist. This morning I called in at around 8:50 to get asistance. When I finally got through to the call center, I spoke to a consulant but it sounded like a party going on in the back ground with people whistling and generally making noise which was clearly not work related.</p> <p>I have no problem with back ground noise as I understand call center and people needing to do their work, but whisteling and the general ruckus that I heard in the call was unprofessional and the supervisor in the call center is clearly doing a poor job.</p>