CT
Chantelle T

1 reviews | Active since Dec 2016

02 Dec 2016, 19:06

Call Centre help an attitude

<p>I'm fed up with vodacom! After speaking to 5 if not more different agents over the past 3 going on 4 days, my issue is still not resolved! The last agent even put the phone down in my ear!! So rude, even after i kept my cool! </p>

0
Replies (2)
Vodacom
Vodacom's reply03 Dec 2016, 08:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply03 Dec 2016, 08:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team