LL
Lizaan L

1 reviews | Active since Nov 2015

02 Nov 2015, 15:40

Call centre harassment

Each and every single day I get a phone call from ***. This is Vodacom trying to sell me life cover. EACH AND EVERY DAY I say NO - DO NOT CALL ME AGAIN. Now I have had enough. I tried calling complaint center... no they don't have one... ok so let me speak to a manager - nope sorry they all in a meeting. Now.... one more harassing phone call and I WILL CANCEL with Vodacom!!!!! It is the most irritating thing on this earth! Harass me one more time!!!!I have had enough now!

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Replies (1)
Vodacom
Vodacom's reply02 Nov 2015, 17:48
Official
Hello Lizaan.Lawry,

Thank you for your time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team

Best regards,