Call Centre doesnt know what the **** they are supposed to do

Well

I was excited when I app**** for a contract with YOU Vodacom and it was the 2 for one deal.... I was called yesterday and told my vetting was successful and that all my details were confirmed, I was told that YOU were going to have RAM call me or SMS me a tracking number.

After the agent put the phone down I never got anything from YOU or RAM regarding my phones to be dropped off, so I called this morning to confirm and (Why am I not surprised) your system tells me that my details were not confirmed, I mean really@!!! I urgently needed the device and then you do this to me!!!

I cancelled the contract (again by the way , this is the 3rd contact in 2 years that I cancelled with you because of the same ****) I will be going to MTN and I will be so glad when my contract with you finishes, so that I dont have to deal with you anymore, you're a fking circus and you will always stay that in my eyes.

Thank you for wasting 2 days of my time