Call centre disgusting attitude

After trying to use the online chat to get help from vodacom and waiting and waiting and eventually having the chat dropped I tried calling the call centre. After waiting for over 10 minutes (now easily approaching half an hour since starting this pointless mission) I was slightly annoyed by this point and simply told the agent that i had been waiting for over 10 minutes. He simply put the phone down. What a great attitude to have towards disgruntled customers.<br> <br> Ironically I was calling about a cancellation inquiry. So well done Vodacom, you will now have 2 lines cancelled from me instead of just the one, purely because you do not give a **** about your customers, not only on this occasion but since I started dealing with you.