SP
Savannah P
1 reviews | Active since Nov 2017
20 Nov 2017, 09:27
Call Centre - Disgusting
I have been trying to blacklist a ****** phone for the past hour. I have now called 3 times and amd either being out on hold or not being helped. I have been speaking to *********** people for the past hour and have had enough now! This is a waste of my time and energy and do not recommend vodacom after all of this hassle and still not having my issue sorted!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Nov 2017, 09:58Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2017, 09:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Nov 2017, 12:11Dear Savannah
I trust that you well.
As per our conversation, the matter has been resolved.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Nov 2017, 12:11
Official
Dear Savannah
I trust that you well.
As per our conversation, the matter has been resolved.
Regards,
Vodacom Consumer Website Team
Best regards,