AL
Adele L
1 reviews | Active since Mar 2009
11 Jan 2016, 15:20
Call centre calls keep getting dropped
I have been cut off 3 times in the past 30 minutes whilst holding for 20 minutes of that time. Please I need someone to call me to sort out my billing, I am unable to call again and hold on for so long just to be cut off.<br> Please call so that we can sort out my account billing.
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Replies (1)
Vodacom's replyOfficial
12 Jan 2016, 10:39Hello dambyrwal,
We regret taking note of your experience. Thank you for taking my call and allowing me to assist on this matter.
Our call centre is probably experiencing high call volumes at this stage; we apologise for any inconvenience caused.
Regards
Moddy K
We regret taking note of your experience. Thank you for taking my call and allowing me to assist on this matter.
Our call centre is probably experiencing high call volumes at this stage; we apologise for any inconvenience caused.
Regards
Moddy K
Best regards,
Vodacom's reply12 Jan 2016, 10:39
Official
Hello dambyrwal,
We regret taking note of your experience. Thank you for taking my call and allowing me to assist on this matter.
Our call centre is probably experiencing high call volumes at this stage; we apologise for any inconvenience caused.
Regards
Moddy K
We regret taking note of your experience. Thank you for taking my call and allowing me to assist on this matter.
Our call centre is probably experiencing high call volumes at this stage; we apologise for any inconvenience caused.
Regards
Moddy K
Best regards,