CW
Candice W

1 reviews | Active since Apr 2011

28 Jun 2016, 14:41

Call Centre - Bad Service

<p>Vodacom has the worst call centre. The staff that answers the calls has no respect and major attitude problems. Ive app**** for an upgrade a week ago and still recieved no phone call. I'm considering cancelling my contract.</p>

0
Replies (1)
Vodacom
Vodacom's reply28 Jun 2016, 19:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team