call centre - ANSWER THE PHONE

I have been on hold for an hour and counting....<br> \my African dream is now the worst song on the planet"<br> CALL BACK SERVICE - load of ****!!<br> still waiting for my upgrade has not been delivered i have been told to phone 50 billion numbers i have now been on hold on *** 15 min 12 min have done the hash key call back and now on the 8th call I am on hold for now 40 odd minutes...<br> ...... when will you actually transfer me to the next available consultant???<br> IS EVERYONE ON LUNCH <br> CALL CENTER SERVICE SUCKS - MY ACCOUNT HAS BEEN DEBITED BUT HAVE NOT RECEIVED!!!"""