Call Centre and Service response

Hellopeter response<br> Thanks for responding to my Hellopeter reports (2) and the subsequent service received. This was resolved within a 48 hour period and much appreciated.<br> <br> Call Centre<br> I want to commend the attitude of your Call Centre personnel as despite my tantrums and yelling they kept their cool and really tried helping me. The system however failed them. Kudu's to the team as they were at all times polite and patient whilst I ranted and raved<br> <br> Vodacom Woodmead<br> I was assisted by two staff members at the Vodacom shop, Cindy and Herman on two separate occasions. They went out of their way to provide excellent customer service.<br> <br> So yes, I am still a Vodacom fan and loyal customer of too many years to count.<br> <br> I must ask however, I am not a fan of using alternative means like Hellopeter and would have preferred a Vodacom person to talk to. PLEASE can we not have 50 telephone options but an easier way to speak to a human.<br> SA needs work, so double your Call Centre personnel :)<br>