Call centre agents with bad attitude

On 2015-08-20 at 11h23 I received a call from Vodacom accounts and spoke to a George Mtetwa. He requested to speak to my wife regarding her phone number. I knew it was due to the fact that her account payment did not go thru at the end of July. All our accounts are paid from my account and I told George that he needs to speak to me as I am the account payer. He insisted to talk to her. I kept saying that it is my account where the payments are being deducted from but he kept insisting that he needs to speak to her. He got annoyed because I kept telling him that the account is paid by me and he needs to speak to me to authorise a payment, instead he opted to cut the call short without resolving it. I requested a call back so t I can speak to another person to explain this, on 2015-08-21 I received a call from a agent that said again he needs to speak to my wife so as to get authorisation to speak to me and even tried to recite the Protection of personal information Act (POPI Act) and told me that he is going to end the conversation because he is not happy to talk to me. Is this customer service? If I could change all my accounts to another provider,I would do so now!