1 reviews | Active since Jul 2015
Call Centre Agent Breach of Agreement.
I was called by the call center agent for Vodacom, to inform me about my contract being due for an up grade. I then asked her about any specials on Laptops, yes they were specials that was her reply. and I was interested on an H.P laptop with a Wi-Fi router with a 2 G.B of data on a monthly basis for 379. She then said they would include a once off 10 G.B of data to assist with downloading of soft wares for the laptop. I received the laptop and Wi-Fi router but the once off data I never did. when I tried finding out, I've been sent from pillar to post.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
