IvdM
Ignis van der Merwe
1 reviews | Active since Jul 2011
09 Apr 2015, 16:57
Call centre agent
My wife got a call yesterday 8 April @ 15:51 on this number ***. I am sure you record the calls. Please listen to that call.<br> <br> My wife was very upset when you guys screamed at her...for no reason at all.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Apr 2015, 08:39Hello ignisvdm,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter has been escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter has been escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Apr 2015, 08:39
Official
Hello ignisvdm,
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter has been escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
This matter has been escalated and a senior consultant will be in contact.
Kind regards,
Vodacom Consumer Website Team
Best regards,