1 reviews | Active since May 2015
Call Centre
<p>I was on hold now for just short of an hour trying to sort a problem out with the call centre. Then, this person obviously got tired of it and just disconnected the call putting me through to the ratings. Obviously I rated 0 on all the questions but you just don't care, do you... and my problem?? Nope, still not resolved!! SURPRISE SURPRISE!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I would like to take the oppertunity to thank Rashieda for the assistance in resolving my issue posted. I think that the call centre should take some tips from Rashieda - this is the kind of service I like!! THANK YOU RASHIEDA!!!!
I would like to take the oppertunity to thank Rashieda for the assistance in resolving my issue posted. I think that the call centre should take some tips from Rashieda - this is the kind of service I like!! THANK YOU RASHIEDA!!!!