SB
Sean B
1 reviews | Active since Feb 2016
22 Feb 2016, 18:45
Call centre
Why ask to rate the service after an interaction when the agent doesn't transfer the call and just keeps the line open. When eventually the rating questions come up you are bombarded by incoming vodacom calls? ***8 over and over and cannot complete the questions?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
22 Feb 2016, 20:48Hello seanblaauw,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply22 Feb 2016, 20:48
Official
Hello seanblaauw,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team