Call centre

I must be hones: I am glad I did not pay for calling the call center as that call would have been very long.<br> My call did not even get answered. My call was transferred to an agent but nobody took the call.<br> <br> On 1 May I increased my call limit. Now apparently it has been reached. <br> The smart packages are ****. MOVE ME BACK TO THE TOP UP. IT COST ME LESS AND I HAD CONTROL ON WHAT I SPENT. NOW IT IS ALMOST A THOUSAND EVERY MONTH<br> <br> I WANT TO BE BACK ON A CONTROLLABLE PACKAGE BY THE END OF THE WEEK.