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Christiaan R
1 reviews | Active since Feb 2017
13 Feb 2023, 17:13
CALL CENTRE
082 135 WHAT A JOKE.
Been trying for 30 min to speak to a agent. No option for SUPPORT or who can one speak to. A Human Agent not some Robot.
Any help will be appreciated. I bought data incorrectly for my number instead of my sons no and only want to transfer the data.
Been a client since 1998 and first time to phone the CALL CENTRE with NO SERVICE at all.
Frustrated client.
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Replies (2)
Vodacom's replyOfficial
14 Feb 2023, 07:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Feb 2023, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Christiaan R's updateReviewer Update
15 Feb 2023, 12:29No one phoned me. Two days later...I know data can be transfered....
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Christiaan R's update15 Feb 2023, 12:29
Reviewer Update
No one phoned me. Two days later...I know data can be transfered....