Call Centre

I made my over limit nul. I received an account again with two deductions amounts on the account which states entertainment. I never gave permission for entertainment deductions - I even have proof where I declined House of Glamour subscription services 3 times they tried to subscribe me dd 16 Oct 2021, 18 October and 20 October - My declined sms'se are on my phone. Where do Vodacom get permission to deduct on my account both these amounts I never authorized any deductions. Call centre does not understand my problem. Can someone please assist- previously had the same problem Vodacom rectify the account after Hellopeter complain - now we start all over again - again ******* deductions - entertainment - I am very furious and call centre does not understand - Cell nr ***