Call centre \***"does not answer """

I recently upgraded my cell phone contract with vodacom 6th March 2015<br> I went into the vodacom store at The Glen Shopping center on 7th March (Staurday morning @ approx. 10am) to do a sim swap, as the sim card that i had was not the correct size (Micro sim card) I was then issued with a new sim card which was registered and i was advised that it would take approximately 3 hours to activate.<br> Before leaving the store i opened the sim card up to insert it into my new phone, Samsung Galaxy Alpha, only to realize that it was the incorrect sim and that they had in fact supp**** me with another Micro sim and not the required nano sim card.<br> They had quickly rectified this issue and advised me that it would take and additional 3 hours for the sim card to be activated and that i should not switch the phone on for 6 hours.<br> <br> later that day i realized that my old phone /sim was no longer registered on vodacoms network<br> I then waited till approx. 6pm that evening before switching the new phone on with the new sim card only to realize that it too was not registered on the network.<br> <br> The call center passed the buck, the *** no. i was told to call was absolutely useless and kept dropping my call