Call center won't help report cell tower issue.

<p>I have tried to contact Vodacom 3 times to report an issue with the cell tower in my area. On the first 2 call the agent told me they would transfer me and then the call would be dropped. The 3rd call after taking 10 minutes to explain to the agent what the issue is he placed me on hold while talking to his colleagues for over 4 minutes before finally I gave up and put down the phone. Vodacom has no other way to contact them to report this issue and every time I have tried I don't get to report the issue. You have to go through every option on the call center and then an agent can either help you or needs to transfer you. Vodacom tells you to use their apps but non have support for this issue. I honestly feel that is more trouble than it is worth to report the issue. It's easier to change provider. </p>