1 reviews | Active since Mar 2009
Call center unavailable??
<p>I downgraded one of the contracts on my name in September but am still on the previous package. I tried to call but there was just a message saying that the call center is not available. </p> <p> </p> <p>Terrible! I am being overcharged and Vodacom is not even available!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Faiek Mohamed assited me and resolved the issue
Faiek Mohamed assited me and resolved the issue