CM
Celeste M

1 reviews | Active since Jul 2019

10 May 2021, 12:18

call center staff who bully clients

Call center agents need to be told to not be bullies. Disgusting. I have worked in call centers so know how to do your job or get off the phone. You can't force someone to do something if they can't.

0
Replies (1)
Vodacom
Vodacom's reply10 May 2021, 14:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team