ES
Erald S
1 reviews | Active since Jan 2026
09 Jan 2026, 16:35
Call Center Incompetance
Been on the phone with call center for more than 4 hours to sort out a Amazon Subscription issue. Also a VIP Red customer, certainly not getting the treatment.
Complete incompetence by staff and line managers. Issue still not resolved after 5 attempts.
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Vodacom's replyOfficial
10 Jan 2026, 09:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2026, 09:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team