Call center disaster

<p>after many happy years and 3 cell numbers later i am now at wits end with Vodacom call center,</p> <p>A data package based on a mobile wifi was sold to me in November ,the gentleman seeling was very fast at telling me this was an excellent solution to my wifi problem ,i accepted 2 of the devices with Office 365 which i didnt want .</p> <p>on reciept of the package i realised this was not a wifi extender /booster but a stand alone device with data bundle and own sim !Not what i believed to be getting and patently dont want .</p> <p>3 attempts via call centre to have the combined data story cancelled from inception with no cancellation charges to be levied still no joy and still paying R400 a month extra so Vodacom owes me R2000 </p> <p>The call center for contract cancellation is a joke they will sort it out !! nothing happens </p> <p>i am now at at stage where i will cancel all contracts with Vodacom and go to a willing competitor</p> <p>This was agross case of misinfomation on the part of the tele sales dept</p> <p>Cancel this bundle Vodacom come and collect your goods and all will be good</p> <p> </p>