Call barring is blocking me after loading airtime for months now
After loading airtime various times how can still have reached my call limit with airtime remaining. my out of bundle is set to R0 and still nothing, its been 2 months now. its really ridiculous. I've been a customer of vodacom my whole life and i think its time to consider other options. Sort this out vodacom! my number is ***. please.
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Vodacom's replyOfficial
27 Jan 2020, 08:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Jan 2020, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
13 Feb 2020, 09:43Yesterday I spoke to Lady, really helpful and nice. She tried to assist but still the problem persists. Please sort this issue out ASAP as this a real inconvenience for me. If not i will be forced to port out to another network.
's update13 Feb 2020, 09:43
Reviewer Update
Yesterday I spoke to Lady, really helpful and nice. She tried to assist but still the problem persists. Please sort this issue out ASAP as this a real inconvenience for me. If not i will be forced to port out to another network.